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Our client is the global IT service provider for a global insurance company and delivers IT solutions that drive the digitalization of the Company Group. With more than 10,000 employees located in 36 countries around the globe, they work together with other insurance entities in leading IT for the worldwide digitalization of the Company.
They are now hiring a Junior IT Professional for Admin Support tasks, with German knowledge.
Tasks
- Assure that IT systems are operated in a securely and stable manner in line with the company regulations
- Central point of contact for all legitimation tasks / questions
- Creation of incidents for incorrect processes / tools especially in GIAM, ServiceNow and Fieldglass
- Creation of a knowledge-DB for all relevant information regarding legitimation processes
- Active participation in system / process improvement initiatives
- Service-Hotline requests / problems
Requirements
- Fluent German and solid English knowledge
- At least secondary IT degree
- Knowledge on operating systems, network administration and general office programs
- Customer-oriented, innovative, honest and open
- Good knowledge regarding legitimation processes
- High motivation, flexibility and resilience
- Strength in interaction with the customer
- Potential to establish a Center of Competence for legitimation processes
- Good communication skills and customer service mentality
- High quality awareness
- High motivation to learn quickly and continuously
What they offer
- Long term, stable position
- Excellent carrier perspective
- Liberal amount of Home Office (4 days / week)
- Private health insurance
- Multinational environment
- Participation in a major strategic project in the life of a global insurance company
