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Our client is the global IT service provider for a global insurance company and delivers IT solutions that drive the digitalization of the Company Group. They provide top-quality products and services in the fields of IT Services and Operations.
They are looking for a new colleague to join their international team.
Tasks
- Change Coordination, assessment and approval for changes with various risk classes, moderation and documentation of international phone conferences and meetings including the Change Advisory Board
- Pro-active change analysis to prevent major incidents
- Creation of reports and dynamic analysis for pro-active issue detection
- Continuous Improvement of Change processes and corresponding tools
- Collaboration with Process Manager
Requirements
- At least 3 years of practical IT experience in IT enterprise operations
- Minimum of 3 years of day to day experience in ITIL process flows (change, problem and incident management)
- Excellent English language skills – spoken and written
- Excel knowhow for report creation
- Excellent communication and team collaboration skills in an international environment
Advantages
- ITIL Certification (Foundation or higher)
- Good German language skills
What they offer
- Annual Bonus based on Performance
- Flexible Working Hours & Ability to Work From Home (4 days home office a week)
- Learning & Career Development Opportunities
- Supportive Work Culture & Regular Team Events
- Employee Discounts & Company Offerings
- Discount on All You Can Move Sport Pass
- On-Site Restaurant Access to Health Management
- Parking Support & More
