IT Infrastructure Department Lead

Date published: December 20, 2021

ID: 10225 Location: Budapest Job type: IT leader

We are looking for an IT Infrastructure Department Lead for our multinational client. The new collague will managing IT Infrastructure and Help Desk environment of a multinational IT company. It includes strategy, planning, implementation and operation activities with relevant management capability by properly coordinating subordinates, subcontractors and vendors. It has a professional service view and has professional communication with internal and external customers.


  • Deliver and maintain strategy and architecture for IT Infrastructure and Help Desk area
  • Develop relevant KPIs in IT Infrastructure and Help Desk area
  • IT infrastructure vendor, supplier and partner management
  • Participate and support local and global sourcing processes
  • Drive budgeting process and support activity forecast process
  • Coach and build competence with employees of IT infrastructure and Help Desk team
  • Ensure proper IT infrastructure delivery for both internal and external demands
  • Professional customer management (both internal and external)


  • BSc/MSc degree preferably in IT area
  • Extensive knowledge about IT systems in general
  • Minimum 2 years experience within IT area
  • Minimum 1 years of managerial experience
  • Experience within IT Service Management
  • Fluent in English (both written and verbal)
  • Goal and business-oriented mindset
  • Strong communication and presentation skills
  • Excellent planning and execution skills
  • Excellent organizational and leadership skills
  • Strong customer centric mindset
  • Basic financial understanding


  • Project management experience is an advantage

Our offer

  • Benefit car or allowance
  • Laptop, smartphone
  • HealthCare and Insurance services (from hire date)
  • Outstanding Cafeteria package
  • Annual bonus

Application with CV

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