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Our client is the global IT service provider for a global insurance company and delivers IT solutions that drive the digitalization of the Company Group. They provide top-quality products and services in the fields of IT Services and Operations. As IT Manager, tasked to run optimize, transform and innovate infrastructure, applications and services together with companies to co-create the best customer experience.
Tasks
- Manage projects of the Regional Data Center (RDC)
- Participate in and represent RDC in corporate projects
- Administer and report projects in company project management tool
- Coordinate and manage the cooperation of different expert areas within RDC and towards specific client groups (AP)
- Support Incident, Change and Problem management processes execution and changes
- Engage and support other process related activities
- Participate and support Agile transformation
- Support delivery teams to comply with SLA contracts towards customers
Requirements
- At least 3 years of experience in similar position at a multinational company
- University or college degree on relevant field can be substituted with certificates of different project management methodologies and relevant experience with references
- Relevant experience with ITIL processes
- Excellent communication skills and customer focus
- Advanced English and negotiation skills is a must
- Proactive, solution-oriented approach is expected
Advantages
- General knowledge of IT and Datacenter operation concepts like server virtualization, operating system, storage, backup and networking
- Reference projects in IT field
- Working experience with ServiceNow ITSM tool
- Working experience within Agile environment
- Experience with IT process management
What they offer
- Competitive salary package according to candidates knowledge and competences
- Annual financial bonus based on individual targets
- Wide package of certified trainings
- Possibility to develop existing and new skills
- Support of work-life balance, flexible work arrangements
- Home office
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