IT System Operations Group Leader

Date published: September 9, 2022

ID: 11250 Location: Budapest Job type: Management

To support our international partners team, we are looking for a IT System Operations Manager.

Tasks

  • Oversee daily operations activities
  • Improve operation management systems and process, identify and implement best practices
  • Develop policies, procedures and strategies to ensure the most effective customer service
  • Act as first level escalation point towards serviced customers
  • Oversee incident management activities, lead critical incident resolution
  • Participate in problem management
  • Participate audits
  • Recruit, train and supervise staff

Requirements

  • IT technical operations background, including
  • Application Application containerization expertize and Application servers operation (Oracle
  • WebLogic Server)
  • Software Linux and Windows OS, VMware virtualization, Oracle, MySQL, MSSQL databases,
  • System monitoring tools, Backup systems, High availability technologies
  • Hardware Server hardware, Storage systems, Networking devices (IP networking Firewalls,
  • Loadbalancers, Routers, Switches)
  • IT service delivery experience
  • Strong ITIL Service Operation understanding
  • People management practice
  • Trust building and appreciating, motivating and engaging colleagues, Delegating and accounting
  • tasks
  • Minimum of 3 years people management experience and 5 years technical operation experience
  • Good English communication skills, both verbal and written
  • Collaborative, heigh resilence
  • Open-minded and Can do attitude

Advantages

  • Bachelor degree or higher education is an advantage

Our offer

  • Competitive payment package (13. and 14. months salaries, fix and predictable shift allowances, Home Office
  • package)
  • Cafeteria and Health insurance
  • Mentoring Program, Trainings
  • Indoor bike and motorcycle storage
  • Team buildings
  • Excellent working atmosphere
  • Open company culture
  • Economically stable and growing enterprise
  • Non-conventional domain lottery and sports games

Application with CV

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