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Our client is the global IT service provider for a global insurance company and delivers IT solutions that drive the digitalization of the Company Group. With more than 10,000 employees located in 36 countries around the globe, they work together with other insurance entities in leading IT for the worldwide digitalization of the Company. They are now hiring an IT PRODUCTION COORDINATOR.
Tasks
- Monitoring and coordinating IT Stability relevant projects and actions
- Creating and checking IT stability related and service reports and communicate to the customer
- Monitoring of top priority incidents (P1-2) and managing the resolutions beyond SLA levels
- Overviewing, monitoring IT incidents and ensuring IT continuity
- Supporting IT resolution teams in incidents resolution process
- Communicating with IT resolution teams, Service Managers and Demand Managers.
Requirements
- Education or experience in IT (university degree or equivalent work experience)
- Minimum 1-2 years of adequate experience
- Advanced English is a must
- Good written and verbal communicational skills
- Proactive attitude, sense of initiative and ability to work independently
Advantages
- Experience in similar position
What they offer
- Long term, stable position
- Excellent carrier perspective
- Liberal amount of Home Office (4 days / week)
- Private health insurance
- Multinational environment
- Participation in a major strategic project in the life of a global insurance company
